The Problem

Baltimore's unreliable transit service demoralizes current riders, discourages new ones, and damages the Baltimore region.

While we applaud Governor Moore’s efforts to revive the Red Line and provide funds to purchase new cars for our existing light rail, Baltimore transit riders cannot wait until the next decade for improvements in bus and light rail service. Much better transit service is needed NOW!

Progress has been made…but no-show or late buses, drivers failing to pick up passengers waiting at bus stops, light rail breakdowns with lengthy delays, inaccurate arrival time data on transit apps, unreliable paratransit service and unclear communications regarding service disruptions are still too common.

The current state of MTA’s service means that far too often:

  • Students can’t get to class on time

  • Workers struggle to arrive at jobsites on time

  • Seniors and others with health care needs risk missing medical appointments

  • Persons with disabilities can’t get where they need to be

  • Riders don’t always have accurate information regarding service disruptions and alternatives

The status quo cannot continue.

Per the Central Maryland Transportation Alliance’s 2023 Transportation Report Card, “from July to October 2023, Baltimore’s public transit reliability, as measured by ARIES for Transit, significantly underperformed compared to similar metropolitan statistical areas in the United States. Baltimore had the second worst headway adherence and the third worst schedule adherence of all 19 metropolitan statistical areas included in this study, and nearly 20% of all scheduled trips during the study period were either missing from Baltimore’s real-time data feeds or did not actually run at all.”